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A trigger is the event that starts your Zap—like a "New Call" from Gong.
An action happens after the trigger—such as "Add Contact to List" in HubSpot.
Zapier seamlessly connects Gong and HubSpot, automating your workflow.
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New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and HubSpot
To set up the integration between Gong and HubSpot, you'll need to connect both accounts within our platform. First, find the Gong app in our integration section, then select HubSpot as your action app. Follow the prompts to authenticate both accounts through OAuth. Once connected, you can start configuring triggers and actions specific to your workflow needs.
When integrating Gong with HubSpot, supported triggers include 'New Call Recorded' in Gong and 'New Deal Stage Changed' in HubSpot. These triggers help you automate actions based on specific events, such as logging a call in a CRM or updating data fields upon changes.
Yes, you can create custom workflows by selecting your desired triggers from Gong, like 'Call Completed,' along with corresponding actions in HubSpot such as 'Create Contact' or 'Update Deal.' Our platform allows flexibility so you can tailor the integration according to your business processes.
Yes, by setting up an automated workflow with the trigger 'New Call Recorded' in Gong and selecting the action 'Log Call' in HubSpot. This ensures every new call gets automatically logged in your CRM without manual intervention.
To sync contacts between Gong and HubSpot, use triggers that detect new or updated contacts in one platform and select relevant actions like 'Create/Update Contact' on the other. This automated process keeps contact details consistent across both systems.
While our integration supports various triggers and actions like call logging and deal updates, it might not support some custom objects or specific field types unique to either platform. Review our documentation for specific limitations related to your version of these platforms.
If you encounter issues with your integration, first check whether you've correctly authenticated both accounts through our platform. Ensure that internet connectivity is stable. Review any error logs for detailed information about failed zaps or automation attempts. If problems persist, consult our support resources for further guidance.
Each time a new call is processed in Gong, Zapier automatically creates or updates a custom object in HubSpot. This integration ensures consistent data for analytics, helping identify trends and patterns across calls and campaigns.
Data ScienceWhenever a new form is submitted in HubSpot, Zapier updates Gong with a "Custom Action" event in the activity timeline of the corresponding participant. This makes it easy for marketers to see lead engagement in their sales intelligence data.
Marketing & Marketing OpsWhen content is shared or viewed in Gong, Zapier automatically adds it to a deal's activity timeline in HubSpot. This ensures that every interaction is tracked, enabling precise follow-ups and better context on prospect engagement.
Sales OpsZapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
