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Jotform
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Jotform
1. Choose trigger event
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Zoho CRM
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Zoho CRM
2. Choose action
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1. Select the event
Setup
Test
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Jotform
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Submission" from Jotform.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects Jotform and Zoho CRM, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Jotform to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Jotform + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jotform and Zoho CRM

How can I integrate Jotform with Zoho CRM?

To integrate JotForm with Zoho CRM, you can utilize our platform to create automated workflows. You will set up a Zap where filling out a form in JotForm is the trigger, and adding or updating a contact in Zoho CRM is the action.

What are the common triggers available for Jotform in this integration?

Common triggers for JotForm include 'New Submission'—when someone submits a form, and 'Updated Submission'—when someone updates a previously submitted form.

What actions can be performed in Zoho CRM through this integration?

In Zoho CRM, you can set actions such as creating new leads, adding contacts, updating existing records, or even associating submissions with accounts when triggered by form submissions from JotForm.

Can I map form fields from Jotform to Zoho CRM fields directly?

Yes, during the setup of your integration workflow, you can directly map fields from your JotForm submissions to corresponding fields in Zoho CRM. This ensures that data like email addresses and phone numbers are entered accurately into your CRM.

Is it possible to trigger actions in Zoho CRM only for specific form submissions?

Certainly! You can use filter options during the setup to specify criteria that determine which form submissions should trigger actions in Zoho CRM. For instance, only forms where 'Job Title' equals 'Manager' could trigger the creation of a new contact.

Are there any pre-requisites before setting up this integration?

Before setting up the integration between JotForm and Zoho CRM, ensure that you have active accounts on both platforms and necessary permissions to create contacts or leads within your Zoho CRM account.

Can I perform multiple actions in Zoho CRM for each Jotform submission?

Yes, our automation allows you to set up multiple actions within Zoho CRM for each submission captured on JotForm. For example, creating a new lead and simultaneously updating an existing account record is possible.

Connect Jotform and Zoho CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Form
      Required
    Trigger
    Instant
    Try It
    • Select a form
      Required
    • Asignee email
      Required
    • Invitation Message
    • Assignee Permission
    Action
    Write
    • Select a form
      Required
    Action
    Write
  • Zoho CRM triggers, actions, and search
    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • Document
      Required
    Trigger
    Polling
    Try It
    • Select a form
      Required
    • Asignee email
      Required
    • Invitation Message
    • Prefilled Field Permissions
    Action
    Write
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
  • Zoho CRM triggers, actions, and search
    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It

Learn how to automate Jotform on the Zapier blog

Learn how to automate Zoho CRM on the Zapier blog

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About Jotform
The newly redesigned Jotform lets you build forms faster than ever, with powerful widgets and a responsive editor that works offline—without even needing to sign up for an account.
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About Zoho CRM
Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.
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