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Zapier makes it easy to integrate Shopify with Zoho CRM - no code necessary. See how you can get setup in minutes.

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Shopify
Shopify logo
Shopify
1. Choose trigger event
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Zoho CRM
Zoho CRM logo
Zoho CRM
2. Choose action
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1. Select the event
Setup
Test
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Shopify
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Blog" from Shopify.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects Shopify and Zoho CRM, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Shopify + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Shopify and Zoho CRM

How do I set up the integration between Shopify and Zoho CRM?

To set up the integration, you need to use our platform as an intermediary. You'll begin by connecting your Shopify account and your Zoho CRM account with us. Once connected, you can create automated workflows called Zaps that will trigger actions like new customer creation in Zoho CRM whenever there is an order placement in Shopify.

What triggers can I use in Shopify for Zoho CRM integration?

Our platform allows you to use a variety of triggers from Shopify, such as 'New Customer,' 'New Paid Order,' or 'Cancelled Order.' These triggers can then initiate corresponding actions in Zoho CRM, like adding or updating a contact.

Can I customize the fields when transferring data from Shopify to Zoho CRM?

Yes, you can map specific fields from your Shopify store to custom fields in your Zoho CRM. During the Zap setup, you'll have the flexibility to choose which data points should be transferred and how they align with fields in Zoho CRM.

What actions can be performed in Zoho CRM with this integration?

With our integration, actions in Zoho CRM can include creating or updating contacts and leads, creating tasks or notes for follow-ups based on purchases made on your Shopify store.

Is real-time synchronization possible between Shopify and Zoho CRM?

While our integrations are quick, they may not always update in real-time. Typically, there might be a short delay of a few minutes depending on server load and API calls between platforms.

Do I need any technical skills to integrate Shopify with Zoho CRM using your platform?

No technical skills are needed. Our platform provides an intuitive interface that guides you through connecting both apps and setting up workflows with ease. If questions arise, our support team is ready to assist.

Are there any limitations on the number of Zaps I can create for integrating Shopify with Zoho CRM?

The number of Zaps you can create depends on your subscription plan. We offer different plans tailored to various business sizes and needs, allowing more connections at higher tiers.

Practical ways you can use Shopify and Zoho CRM

Add new Shopify customers to Zoho CRM

When a new customer is added to your Shopify store, Zapier automatically creates that customer in Zoho CRM. This automation ensures your CRM is always up-to-date with new business opportunities and provides better visibility for your sales and marketing teams.

Business Owner
Try it
Update Shopify inventory from Zoho CRM

When inventory levels are updated in Zoho CRM, Zapier automatically syncs these changes with Shopify. This reduces manual data entry, minimizes errors, and ensures that customers always see accurate inventory status in your online store.

IT
Track new Shopify orders in Zoho CRM

When a new paid order is placed in Shopify, Zapier creates a corresponding entry in Zoho CRM. This allows sales teams to monitor order statuses, manage client interactions more efficiently, and maintain a single source of truth for all customer purchases.

Sales Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Shopify triggers, actions, and search
    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Polling
    Try It
    • Risk Level
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
    • Blog
      Required
    • Blog Entry Status
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    Customer Account Enabled

    Triggers when a customer account is enabled.

    Trigger
    Instant
    Try It
    • Abandoned Cart Age (Hours)
      Required
    Trigger
    Polling
    Try It

Learn how to automate Shopify on the Zapier blog

Learn how to automate Zoho CRM on the Zapier blog

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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
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About Zoho CRM
Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.
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